What Ia A Customer Service Associate At Walgreens

Company Description

Walgreens, the Deerfield, Illinois-based worldwide drugstore chain operator, offers medical products online and in 9,500 stores across the US. Walgreens corporate civilisation is based on the dedication to assisting everyone in finding their bit of wellness and well-being in their daily lives. Walgreens was recognized on Fortune magazine'southward 2019 "Modify the World" list, and Walgreens Boots Alliance has been ranked #18 among 2019'southward hot 100 retailers in the National Retail Federation's Stores magazine. Valuing diversity and fostering inclusion, Walgreens is engaged in maintaining a passionate, committed, empowered, rewarded and supported team. When joining Walgreens, you will have the chance to cull from a variety of benefits including health, prescription drugs, dental and vision, PTO and holidays, 401(yard), life insurance, kid care, employee discount, and transportation benefit plans.

Job Clarification

Task Description:

Models and delivers a distinctive and delightful customer experience.
Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves client bug and answers questions to ensure a positive customer experience.
Models and shares client service all-time practices with all team members to evangelize a distinctive and delightful client experience, including interpersonal habits (due east.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.yard., offering aid proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.
Recommends items for sale to customer and recommends merchandise-up and/or companion items.
Registers customer purchases on assigned cash annals, collects cash and distributes alter as requested; processes voids, returns, pelting checks, refunds, and exchanges as needed.
Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices trade every bit required or equally directed by store managing director or communicated by the shift leader.
Implements Company nugget protection procedures to identify and minimize profit loss.
Ensures compliance with state and local laws regarding regulated products (eastward.g., alcoholic beverages and tobacco products).
Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
Assists with separation of food items (e.k., raw foods from pre-cooked) and production placement as specified by policies/procedures (e.g., raw and frozen meats on lesser shelves). For consumable items, assists in stock rotation, using the starting time in, kickoff out method and restock outs.
Has working cognition of store systems and store equipment.
Provides client service in the photograph expanse, including digital passport photo service, poster print and creative auto, suggestive sell of promotional photograph products.
Assumes web pick-upwardly responsibilities (monitors orders in Picture Intendance Plus, fills orders (selection items), delivers orders to customers as they arrive at store).
Assists with exterior and interior maintenance by ensuring make clean, neat, orderly store condition and appearance.
Complies with all company policies and procedures; maintains respectful relationships with coworkers.
Completes special assignments and other tasks as assigned.

Grooming & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 904744BR

Championship: Customer Service Associate

Company Indicator: Walgreens

Employment Type: Part-time

Chore Role: Retail

Full Store Address: 350 fifth AVE,NEW YORK,NY,10118

Full District Part Address: 350 5TH AVE,NEW YORK,NY,10118-00110-06160-South

External Basic Qualifications:

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications:

Adopt six months of experience in a retail surroundings.
Adopt to accept prior work feel with Walgreens.
Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
Requires willingness to piece of work flexible schedule, including evenings and weekend hours.

The following information is applicable for San Francisco, CA applicants: Pursuant to the San Francisco Fair Chance Ordinance, we volition consider for employment qualified applicants with abort and conviction records.

An Equal Opportunity Employer, including inability/veterans.

The following information is applicable to Colorado just, in accordance with the Colorado Pay Disinterestedness Act. Please review the available benefits and salary available for this position by clicking here: jobs.walgreens.com/benefits . Walgreens will provide applicants in other states with data related to the position, to the extent required by state or local constabulary, by calling 1-866-967-5492.

Shift: Various

Store: 06160-NEW YORK NY

This position is open. This job was posted on Sat May 07 2022 and expires on Mon Jun 06 2022.

Minimum $24,406

$33,834 average

Maximum $44,482

Tasks

Greet customers and ascertain what each client wants or needs.
Recommend, select, and assistance locate or obtain merchandise based on customer needs and desires.
Compute sales prices, total purchases, and receive and process cash or credit payment.
Prepare merchandise for buy or rental.
Answer questions regarding the store and its merchandise.
Maintain noesis of electric current sales and promotions, policies regarding payment and exchanges, and security practices.
Demonstrate use or operation of merchandise.
Draw trade and explain use, functioning, and intendance of merchandise to customers.
Ticket, adapt, and display merchandise to promote sales.
Inventory stock and requisition new stock.
Exchange merchandise for customers and accept returns.
Watch for and recognize security risks and thefts and know how to prevent or handle these situations.
Place special orders or call other stores to notice desired items.
Make clean shelves, counters, and tables.
Maintain records related to sales.
Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
Prepare sales slips or sales contracts.
Estimate and quote trade-in allowances.
Handbag or package purchases and wrap gifts.
Help customers try on or fit trade.
Sell or arrange for commitment, insurance, financing, or service contracts for merchandise.
Estimate quantity and price of trade required, such equally pigment or flooring covering.
Rent merchandise to customers.
Estimate toll of repair or alteration of merchandise.

Skills

Agile Listening - Giving full attention to what other people are saying, taking time to sympathize the points existence made, asking questions as appropriate, and non interrupting at inappropriate times.
Speaking - Talking to others to convey information effectively.
Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to bug.
Social Perceptiveness - Beingness aware of others' reactions and agreement why they react as they practice.
Persuasion - Persuading others to change their minds or behavior.
Negotiation - Bringing others together and trying to reconcile differences.
Service Orientation - Actively looking for ways to assist people.

Knowledge

Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Clerical - Cognition of administrative and clerical procedures and systems such every bit give-and-take processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, production sit-in, sales techniques, and sales control systems.
Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Mathematics - Noesis of arithmetic, algebra, geometry, calculus, statistics, and their applications.
English Language - Knowledge of the structure and content of the English including the meaning and spelling of words, rules of composition, and grammar.

Walgreens

Clarification

Walgreens, the Deerfield, Illinois-based worldwide drugstore chain operator, offers medical products online and in 9,500 stores across the US. Walgreens corporate culture is based on the dedication to assisting anybody in finding their bit of health and well-being in their daily lives. Walgreens was recognized on Fortune magazine's 2019 "Change the World" list, and Walgreens Boots Alliance has been ranked #18 amongst 2019's hot 100 retailers in the National Retail Federation's Stores magazine. Valuing multifariousness and fostering inclusion, Walgreens is engaged in maintaining a passionate, committed, empowered, rewarded and supported team. When joining Walgreens, y'all will have the chance to choose from a diversity of benefits including health, prescription drugs, dental and vision, PTO and holidays, 401(1000), life insurance, child care, employee discount, and transportation benefit plans.

Location

New York, NY, and others

Industry

Photo Finishing Stores

Full job postings in the past

Based on 130 task boards, duplications excluded

half-dozen weeks

Boilerplate posting lifetime

Total task posting distribution in the past

Based on 130 job boards, duplications excluded

Job category	Distribution	6 months	1 yr
Other	47.7%	4%	one,112%
Customer Service	24.5%	13%	1,329%
Retail	x.vi%	7%	1,266%
Sales	3.viii%	33%	one,166%
Hospitality & Travel	3.2%	21%	954%
Protective Services	ii.9%	8%	1,341%
Consulting & Upper Direction	2.1%	39%	916%
Executive Management	0.9%	51%	1,862%
Healthcare	0.7%	31%	2,490%
Marketing & PR	0.half dozen%	3%	1,077%
Non-Profit & Volunteering	0.5%	61%	550%
Information technology	0.5%	68%	1,199%
Administrative	0.3%	29%	142%
Human Resources	0.3%	37%	3,065%
Transportation & Logistics	0.3%	42%	886%
Banking	0.2%	ane%	1,091%
Finance	0.2%	9%	1,433%
Structure	0.2%	18%	1,259%
Insurance	0.i%	29%	962%
Engineering	0.i%	19%	482%
Educational activity	0.one%	4%	one,000%
Regime & Military	0.i%	53%	477%
Arts & Amusement	0.1%	54%	1,343%
Legal	0.1%	136%	2,250%
Food Services	<0.ane%	28%	886%
Real Estate	<0.ane%	11%	470%
Manufacturing	<0.1%	25%	1,025%
Telecommunications	<0.one%	ane,000%	0%

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